I sent the drive that same day and the follow up documentation within another day or two was excellent. From the very beginning, there was no hard sell, no "it might be this, it might be that." - the initial information on what they could do, the potential for recovery or the possibility of loosing data was all discussed in a calm, friendly and reassuring manner. That call was the best I've made in some time. By chance I spoke with a guy, Cormac, in a local company, Crosshaven Computers here in Cork, and he strongly recommended giving Alison in East Anglian Data Recovery Services. An urgent check on the Web and I found a few reputable looking outfits but I was really disappointed with the responses from the "experts" I spoke with. In over 30 years of working with PCs and all the variants thereof, I had never required "data recovery". After years of exhorting colleagues to back up regularly, I was the victim of my own stupidity. The drive had fallen from a desk onto a hardwood floor and was not in a good way. I've just had the good news that all my video files, including documentary footage shot over 7 months, have been recovered from an external 3TB drive. These guys know their stuff! More so than I think they, themselves, realize.If you are in need of ANY digital data recovery, EADR are an absolute godsend.
I don't think Steve himself had any idea how much data he had successfully recovered.What they have done for me cannot be overstated, and I actually feel that they have undercharged me for the service. However, when I had the opportunity to view the recovered files, I can confidently say that a good 85-90% of all of the original data was completely restored (Over 460GB of data, restored). A couple of days later, I received a copy of the data that he had managed to recover from my Hard drive, stating that a very large majority of the data is unfortunately restorable. Possibly the stupidest thing I have ever done in my life.Steve Cook, one of the Directors of the company, and the (I assume) primary computer wiz, was initially very blunt and honest about the severity of my accident, and informed me not to get my hopes up in the slightest. I cannot clearly express how good a service this company has provided me with.I was an absolute fool, and had completely wiped my bitlocker encrypted external backup hard drive by complete accident.
As experts in microsoldering, we can replace components on the controller board and recover your data for you. Not only does this connection need to be repaired, it may even damage the electrical components on the external hard drive. Broken connection – sometimes this occurs due to impact but can also be caused by trying to force an incorrect cable into the socket (you might see a bit of smoke in that instance too). In this situation EADR can assist with advanced repair of firmware modules to get that data back for you.ĥ. removing the cable abruptly whilst in use. Not being recognised in main computer – this can be for many reasons but we find that many are due to corruption and also incorrect use of the external hard drive, e.g. Liquid damage – Transferring documents whilst enjoying a coffee (or dare we say beer?) Accidental damage in this way is so common the key to successful data recovery for liquid damaged hard drives is acting fast before corrosion starts on the electronics of the external drive.Ĥ. Hard drives are very fragile, so if an external hard drive suffers an impact, you may require assistance in replacing heads or changing bearings.ģ. Impact – Many clients keep their external drives in their bag/holdall whilst travelling, which leaves them subject to being bumped.
#Dead external hard drive recovery full
At EADR we have full clean chamber facilities and the latest tooling, meaning we can do this safely and efficiently.Ģ. Being dropped – it’s so easy to do a trip up, the hard drive falling off a table/sofa, being carried from room to room on top of your laptop…not to mention boisterous pets and excited youngsters getting caught up in cables! If your external hard drive is clicking or beeping and has been dropped, recovering the data may involve repair/replacement of internal components.
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